Nexa Media · Telegram Bot

Privacy Policy

Last Updated: September 19, 2026

At Nexa Media, your privacy is important to us. When you use our Telegram Bot, certain limited information may be stored in our system to provide and operate our services.

Section 1

Information We Collect

When you use the Nexa Media Telegram Bot, we may store the following information:

Telegram User ID
Telegram Name

Example: When you use the /start command to create an account, your Telegram User ID may be used by our system to identify you as a unique user.

Section 2

Wallet Information

Our Telegram Bot includes its own Wallet System.

Your current wallet balance and other necessary wallet-related information may be stored in our system.

Example: If your wallet balance is $5.00 and you purchase a Product for $1.75, the system will automatically calculate and store your remaining $3.25 wallet balance after the purchase is completed.

Section 3

Payment

Our Bot may support payments through methods such as:

PayPal
UPI
Binance

Payment verification may be completed automatically through our system.

Section 4

Product Purchase & Delivery

Nexa Media operates using a supplier-based system. This means that our Telegram Bot may offer both:

Products provided directly by Nexa Media
Products provided through third-party suppliers

When you purchase a Product, it may be automatically processed and delivered depending on the type of Product.

Example: If a digital Product is marked as In Stock and you successfully complete the purchase, our automated system may process the order and deliver the Product automatically.

However, the delivery process may vary depending on the Product.

Section 5

Supplier-Based Products

Not every Product displayed in the Nexa Media Telegram Bot is necessarily owned or directly supplied by Nexa Media.

Some Products may be supplied through connected third-party suppliers, while others may be provided directly by Nexa Media.

For supplier-based Products, availability, delivery, replacement, and other related matters may also depend on the supplier's system and availability.

Section 6

Warranty, Replacement & Refund

A Product's Package Validity and Replacement Warranty are not necessarily the same.

The Product title or description may contain the following abbreviations:

W: Warranty
NW: Non-Warranty
D: Day(s)
F: Full
M: Month(s)
Y: Year(s)

Example: 10D W or W10D may indicate a 10-Day Warranty. 6M may indicate a validity period of 6 Months.

A Product may have a longer validity period than its Replacement Warranty period.

Example: If a Product has a validity of 1 Month but only a 20-Day Warranty, Replacement or Refund eligibility will be based on the 20-Day Warranty period.

For Non-Warranty Products, Replacement or Refund will generally not be provided if a problem occurs.

When a replacement cannot be provided

Any applicable Refund may be calculated based on the remaining Replacement Warranty period:

Refund Amount = Product Price ÷ Total Warranty Days × Remaining Warranty Days

Before purchasing any Product, please carefully review its description and the Warranty, Replacement & Refund rules in this policy.

Section 7

Changes to This Policy

Nexa Media may modify or update this Privacy Policy whenever necessary.

If this Policy is updated, the latest version may be published on our website, Telegram Bot, or other related services.

We recommend reviewing this Policy periodically to stay informed of any changes.